Medina is making customer service and engaging with our citizens a priority moving forward. We are excited to announce that we are partnering with GOGov, a government software company, to launch a new free mobile application for our city called MEDINA CONNECT!
Residents will be able to submit service requests on the fly from their smartphones or on the web and access important city information regarding events, alerts and more. If a question arises, city staff will be able to have direct communication with residents to resolve issues together. To subscribe to City of Medina Notifications click this link: GOGov.
MEDINA CONNECT will feature access to the following city resources:
· Submit Requests/Concerns with the easy access “Start Request” button
· Provide multiple photos when submitting a request
· Track requests and send messages to City Hall Staff regarding the status of a request
· Access Frequently Asked Questions through the fully searchable knowledge base
Original source can be found here.
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